New Furnace and AC Installation

Ensuring Quality: A Look at Our Recent Furnace Installation at Damen and Roscoe Street

We recently installed a new furnace on February 10, 2021, at Damen and Roscoe Street. Shortly after installation, the homeowner, Jim, noted that the temperature had only risen from 59 to 62 degrees over five hours. Recognizing that the furnace should have reached the thermostat’s set point, I returned the next morning to investigate.

Upon inspection, I noticed a flash code of 4 on the furnace’s circuit board, a common indicator of overheating. It became clear that the initial setup was incorrect due to an oversight during the start-up procedure, which our technician had missed.

Addressing Safety Concerns

It’s important to address any concerns about safety with new furnaces. Fortunately, modern furnaces are equipped with safety controls that prevent hazards by automatically locking the furnace if an issue like overheating occurs. These lockouts can often be reset by turning off the power to the furnace for 20 minutes to an hour, allowing the system to return to normal operations.

Corrective Measures and Our Commitment

After resetting the furnace, I conducted the necessary start-up tests, including temperature rise, gas pressure, and blower motor speed adjustments. Once these adjustments were made, the furnace operated smoothly, running “like a kitten.”

This incident underscores the importance of thoroughness in our installations. We stand behind our work and take responsibility for ensuring every installation is done right the first time. At Around the Town Heating and Cooling, unlike many competitors, we guarantee our installations and the seamless operation of your new furnace.

If you’re considering a new furnace, trust us to deliver impeccable service and reliable installations. Contact us today—let us ensure your home stays warm with expert care.

Thanks, Ed